
State Farm® Insurance Agent Bill Tait
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jack Thievon
May 6, 2025
"Nick Maddox was great got me insured on my Mclaren same day!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Paul Mai
April 29, 2025
"I want to update my review after working more closely with Bill Tait’s office. Originally, I left a review due to a prolonged claim experience with State Farm. Bill's independent agency is different from the claims department at State Farm. State Farm denied my claim against Bill's client, but when his office stepped in, Christine and the office helped move my claim forward. That effort made a real difference. They were able to reach their client and urge him to respond to the claim allegations. The office took the time to assist me, and I truly appreciate that. It showed me that there are honest people here who care and will work to make things right. Insurance situations can be stressful, but I’m grateful for the follow-through I eventually received. Thank you to the staff who helped resolve this — your support is what turned this situation around."
"Paul, I'm sorry you have experienced this issue. I don't recall talking to you about this claim. Please call my office and provide the clients name so I can help resolve the issue. "
Zac Pickle
April 10, 2025
"I highly recommend Bill Tate! I contacted him because at renewal my auto premium went to $690 per month with another insurance company. I got many quotes from other agents and Bill came in the LOWEST at $191 a month for my 2022 F-250. He was able to match my coverage as well for my unique Policy needs! Unlike most agents he cares about his customers! Yes $191! All the others were $340!"
"Thank you for the review. I’m glad we were able to help save you money without reducing coverages. "
Jonathan Hoff
March 26, 2025
"Nick does a great job with giving insight to help and tailor one’s needs rather than just providing quotes."
"Thank you for the review. We strive to provide the best service possible. "
kathryn del calvo
March 24, 2025
"I had the pleasure of working with Nick Maddox at Bill Tait State Farm Insurance earlier today. He was a pleasure to work with. He is intelligent, kind, well versed and quick. I highly recommend him"
"Thank you so much for the review. We strive to exceed expectations. "
Allison Chance
February 11, 2025
"I was lucky enough to get connected with Nick at Bill Tait State Farm when shopping for insurance. Not only was he pleasant and patient with me, he answered all of my questions without making me feel like they were silly. He worked to get me the best rates possible and I’m completely comfortable calling him if I need to."
"Thank you Allison for your kind review. We strive to provide the best service possible. "
Deida Betancourt Aponte
October 11, 2024
"Nick is THE best! Fast, honest and very approachable! Need the best deal? Contact Nick today!"
"Thank you for the review. "
patricia hundsdorfer
September 23, 2024
"Terrible customer service"
"When you called in to ask questions about your policy, we informed you that since you are not insured in this office we wouldn't be able to see your policies. We explained that you would need to contact your agent for any specific questions, which you replied with ok and hung up. "
Sam Timothy
September 11, 2024
"Due to changes in homeowners insurance market, I was referred to Bill Tait State Farm by former broker. I connected with Nick and quickly experienced excellence in service and insurance knowledge. Nick has been proactive, responsive, and a pleasure to work with."
"Thank you so much for the review. We strive to provide the best service possible. "
Noreen Abramovitz
August 23, 2024
"I needed to change agents and this agency was recommended to me by a good friend. I worked with Nick Maddox and he was fantastic! I needed very quick help with multiple coverages for two homes. He really cared and made sure that I met my deadlines. He continues to help me with more issues. I can recommend him without hesitation."
"Thank you for the review. I’m glad we were able to meet your expectations. "
Hans Geprags
July 25, 2024
"My home recently was struck by lightning and caught fire which resulted in a total loss to my home. During the entire event, Bill and his team, specifically Nick were in constant touch we me. Helping me through this process, making sure my family and I were okay and had shelter and clothing as we lost everything. Having Bill's agency supporting us made all the difference. The loss of a home is not something you expect to happen or think about however the coverage that Bill insured use with has made all the difference as we begin to recover from this horrible event. I cant recommend Bill and Nick enough."
"Thank you for the review and I’m glad we were able to handle everything quickly for you and your family. "
D C Mista
May 28, 2024
"I've been with Bill Tait Agency for my car insurance and I was always pleased with my interactions. That said, I decided to discuss life insurance and was blown away with the walk through and application with Nick. Not sure who needs to hear this at Bill Tait, but you need an office full of Nicks. Compassionate, thorough, sense of humor, professional are just a few that comes to mind!! Great job, and thanks, Nick!!"
"Thank you so much for the review. I glad to hear your experience was top notch. "
J Baker
May 14, 2024
"Highly recommend Bill Tait with State Farm. As I have new teen drivers - the rate I was paying versus the quotes I was receiving for adding a teen driver were insanely high and I was with one of the big insurers. I sent Bill my current policy and he did an apples to apples comparison and was able to save me a lot of money per month. I would definitely recommend reaching out to Bill as I am positive he can get you a better monthly rate with the same (and maybe better) coverage than you had before."
"Thank you for the review and I’m glad we were able to help your family out and save some money in the process. "
Jennifer Morgan
April 30, 2024
"Highly recommend! The team at this office is caring and friendly. Christine is always looking out for us, I really appreciate how she treats us and I am grateful for all her help!"
"Thank you so much for the review. Christine goes above and beyond to help. "
Jim Kelley
April 18, 2024
"Awesome experience with Bill Tait and his team. They take great care of our family covering both our home and auto insurance needs. Highly recommend them."
"Thanks for your kind review. We appreciate your continued support. "
D Chung
March 11, 2024
"Lexi was very informative and made signing up for my auto insurance a breeze. Thank you for making my experience smooth and efficient. 10/10 recommend."
"Thank you so much for the kind review. We strive to make the process of switching as easy as possible. "
Charli. TV
October 13, 2023
"Bill made it quick and easy to get insurance while I was in a bind. <3"
"Thank you for the review. I'm glad we were able to help you out. "
Chloe Walker
July 31, 2023
"I'm so appreciative of everyone at this office. They have always provided great service, are willing to help and are honest. I've used them for both rental and car insurance. I had positive experiences with both!"
"Chloe, Thank you for the review. Our goal is to provide the highest quality customer service that we can. "
Maintainthegain
November 15, 2022
"I have been working with Christine Morgan at Bill Tate's office for five years now, referred to me by my parents who have worked with her for much longer. I had never had a dedicated insurance agent before, and my experience working with Christine has been life changing. Any time I need something insurance related I can easily reach her directly. She's so nice to work with, and takes such good care of us. Christine is so personable, I feel like I'm VIP, like I have an Auntie in the insurance business."
"Thank you for the kind review. We take pride in delivering the highest customer service we can."
David Miketinac
June 8, 2022
"Is there a rating beyond five stars? I recently moved to Southlake from Minneapolis. We have been State Farm customers for almost 30 years but left the state about twelve years ago. Upon our return to Texas, we sought out our old agent in Austin who had retired. I was recommended Bill Tait here in Southlake. I went on line and literally within minutes he and his team responded. I went from MN to TX insurance almost immediately. His team has called and emailed with questions. Finally, Bill even offered to come out personally to help me with the Drive Safe app. All in, if you are looking for insurance, I would HIGHLY recommend you seek out Bill Tate State Farm. He and his team offer a superior level of customer satisfaction and do so with an incredibly welcoming style. Great job Bill, Christine and the entire State Farm Southlake team!"
"Thank you so much for your kind review. We look forward to taking care of your insurance for years to come."
Haylee Norris
May 13, 2022
"I am a photographer and was needing business liability insurance. After trying to contact another State Farm agent who didn’t seem to prioritize me, another photographer friend referred me to Bill. I was very impressed with his work ethic and how he went out of his way to make sure I had what I needed for my business. He was quick to answer questions and he followed up with me after a few days to make sure I was good to go. (Let’s be real, insurance, especially for businesses can be a little confusing at times, but Bill made things very easy to understand and he made sure I was covered.) I would highly recommend Bill for your insurance needs- whether personal or for business."
"Thank you so much for the review. I look forward to handling your insurance."
Jeff Isler
April 4, 2022
"Bill is a fantastic insurance agent. He's attentive and professional. He knows his business and responds quickly to questions or problems. I highly recommend him for both business and personal insurance."
"Thank you Jeff for your review. I have enjoyed taking care of your insurance."
Guy Midkiff USMC
June 23, 2021
"Mr Tait has grown rapidly in our community because of hard work, competence, and a genuine commitment to customer care. He has that rare personality trait that leaves you feeling as if you have known him for years. Guy"
"Thank you for the review Guy. It has been a pleasure getting to know you."
M. Grant
June 22, 2021
"I highly recommend Bill Tait, State Farm. We have our home and autos insured with them. Bill and his staff are professional, knowledgeable and extremely responsive. If you want an agent that will truly look out for your best interest, choose Bill Tait."
"Thank you for your review. We have enjoyed taking care of your insurance needs."
Kristine Kemp
June 21, 2021
"Bill Tait and his staff always go above and beyond. We've been with State Farm over 30 years, but when we switched to Bill Tait, he helped us get better coverage and found additional ways for us to save. When our teenager became a driver, his staff helped us walk through the process and even called to check in on her progress. He'll be our agent for life!"
"Thank you for you kind review. We always strive to go above and beyond expectations."