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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gerald Dostal

October 26, 2026

5  out of  5
rating by Gerald Dostal
"I always enjoy any conversation with Christine. She is very down to earth, pleasant and makes sure every detail is taken care of. Very professional and proficient."
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Isabelle Repinski

October 9, 2026

5  out of  5
rating by Isabelle Repinski
"I’ve been a customer for several years at this agency & am so happy with the service! Christine is always so responsive & helpful."
We responded:
"Thank you so much for your kind words and for trusting our agency with your insurance needs over the years! We’re so happy to hear that Christine continues to provide the responsive and helpful service you deserve. We’re lucky to have her on our team and truly appreciate your continued support and loyalty!"
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Teresa Mossini

October 8, 2026

5  out of  5
rating by Teresa Mossini
"I have had the pleasure of working with Christine Morgan, Office Manager at State Farm in Southlake, for the past 10 years, and I truly cannot say enough wonderful things about her.

Christine has always gone above and beyond for me. She is professional, knowledgeable, patient, and, most importantly, genuinely cares about her customers. No matter what I need help with, she takes the time to listen, answer my questions, and make sure everything is taken care of.

Over the past 10 years, Christine has earned my trust and has always made me feel like more than just a customer. Having someone you know you can count on makes such a difference, especially when dealing with insurance.

Christine is truly an asset to State Farm, and I feel very fortunate to have had her helping me all these years. I highly recommend Christine and the State Farm Southlake office to anyone looking for exceptional customer service!

Thank you, Christine, for 10 years of outstanding service! ❤️"
We responded:
"Thank you so much for your incredibly kind words and for trusting our office for the past 10 years! We are so fortunate to have Christine on our team, and your review is a wonderful reflection of the care and dedication she brings to our customers every day. She truly goes above and beyond, and we know how much this will mean to her. Building lasting relationships and making our customers feel like family is what we strive for. We sincerely appreciate your loyalty, your recommendation, and the opportunity to continue serving you for many years to come!"
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Noreen Abramovitz

September 16, 2026

5  out of  5
rating by Noreen Abramovitz
"Not the most exciting thing to talk about but what is more important than protecting yourself and your family? I can’t think of anything. I have lived a long time and had plenty of insurance agents but nothing compares to Tait Agency to my experience. Not only have I saved money but they actually help me strategize and care about me. That’s not easy to find. Bill Tait is the owner and knows his clients by name and Tabitha Smith is my agent. She’s very experienced and professional. I trust her completely and recommend her without hesitation."
We responded:
"Thank you for the review. I’m glad we were able to meet your expectations. "
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Maarten Maaskant

August 19, 2026

5  out of  5
rating by Maarten Maaskant
"Bill and Tabitha in Southlake are amazing. I was looking to review and possibly change my insurance to State Farm and they completely went above and beyond with their professionalism, friendliness and efficiency. Tabitha answered every question I had, and I ended with great bundled new insurance which is saving me a great amount while keeping my coverage! Fantastic agency that cares about a client!"
We responded:
"Thank you for the review. We strive to provide the highest quality of customer service. "
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April Littmann

July 28, 2026

5  out of  5
rating by April Littmann
"Bill and Tabitha are wonderful to work with - they truly go above and beyond! Tabitha took the extra time to explain our policies to us, which resulted in us feeling fully confident and secure with our coverage. Highly recommend Bill Tait State Farm!"
We responded:
"Thank you for the review and I’m glad you put your confidence in my team. "
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Jon Atwood

June 15, 2026

5  out of  5
rating by Jon Atwood
"Great People, great advise, great pricing"
We responded:
"Thanks for the review Jon, we appreciate you trusting us with your insurance needs. "
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Jeremy Brannon

April 17, 2026

5  out of  5
rating by Jeremy Brannon
"Tabitha and Bill make switching an absolute breeze. They saved us a lot of money and we are so grateful."
We responded:
"Thank you for the review, and I’m glad we were able to save you money in the process. "
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Jeremy Brannon

April 17, 2026

5  out of  5
rating by Jeremy Brannon
"Tabitha and Bill Tait State Farm Insurance are the absolute best! They made switching companies a breeze and saved us so much money. We are so grateful to have them be able to help us."
We responded:
"Thank you for the review. I’m glad we made the switch easy for you. "
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msangh100

March 30, 2026

5  out of  5
rating by msangh100
"Bill and his staff have been nothing but professional, empathetic and tremendously helpful during our claims process. Going thru an incident and an ensuing claim is never easy, Bill and his team definitely made a tough situation better. Bill in particular is very responsive and prompt and always available to answer questions. I would highly recommend Bill Tait as your State Farm agent."
We responded:
"Thank you for the kind review. Going through any claim can be time consuming and I’m glad I was able to assist you through the process in a timely manner. "
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s k

March 20, 2026

5  out of  5
rating by s k
"Bill and his team are an invaluable resource, I highly recommend them! I recently switched to State Farm because of Bill, I was blown away by the savings in home/auto insurance, along with his team’s quick efficient service and professionalism! #CustomerForLife"
We responded:
"I appreciate the review. I’m glad we were able to help you find coverages at a lower cost. "
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Dan Holmes

March 18, 2026

5  out of  5
rating by Dan Holmes
"Tabitha is amazing, she is very prompt. She provides very high quality customer experience. She listens delivers what you asked for and is extremely friendly. Highly recommend her and Bill Tait."
We responded:
"Thank you so much for the review. We strive to provide the best customer service. "
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Ty Ramsey

December 9, 2025

5  out of  5
rating by Ty Ramsey
"Tabitha Smith and Bill Tait are both awesome! State Farm always goes above and beyond and I will Be a customer as long as they let me. Tabitha and Bill both always answer calls (even after hours!). They are exactly why you want when you are searching for a good instance agent- responsive, always available , and reliable! Highly recommend !"
We responded:
"Thank you so much for the review. We strive to go above and beyond when it comes to customer service. "
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Dayaa Jeffery

November 5, 2025

5  out of  5
rating by Dayaa Jeffery
"Would highly recommend tabitha was wonderful from the beginning to the end. She got me a good quote for two vehicles and the overall customer service was fantastic!"
We responded:
"Thank you for the review. I'm glad to hear Tabitha was able to take care of you. "
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Joe Mendoza

November 4, 2025

5  out of  5
rating by Joe Mendoza
"Tabitha was such a pleasure to work with. She was quick to respond to my calls. She made the process simple. She didn’t try to pressure me going with on plan or another. But instead gave me breakdown between a couple of options. Her personality exhumed thru the phone."
We responded:
"Thank you for the review Joe. I’m glad to hear your experiance with Tabitha exceeded your expectations. "
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Allan Wilwayco

November 4, 2025

5  out of  5
rating by Allan Wilwayco
"Tabitha is great. In addition, the agency always answers the phone."
We responded:
"Thank you for the review Allan. We strive for customer satisfaction. "
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Grace Renollet

August 18, 2025

5  out of  5
rating by Grace Renollet
"Nick Maddox was a life saver! He sorted out some complicated issues for us and was always quick to answer the phone and respond back. Thanks again for all your help!!"
We responded:
"Thank you for the review. I’m glad Nick was able to take care of your account in a timely manner. "
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Adelaide White

August 13, 2025

5  out of  5
rating by Adelaide White
"I reached out to Bill Tait at State Farm for a car insurance quote, and instead of trying to sell me one of his plans, he suggested I speak with his broker to find a more affordable option. He wasn’t pushy, he wasn’t salesy; he was genuinely kind, honest, and committed to a “customer first” approach, which speaks VOLUMES about how he runs his business. I have a great deal of respect for Bill and his team, and I would recommend them to anyone looking for quality insurance or an honest opinion on the best plan for their needs."
We responded:
"Thank you so much for the thoughtful review. I’m so glad they were able to help you find a better option. "
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Graham Read

July 25, 2025

5  out of  5
rating by Graham Read
"Great service, and super quick response times, Thanks to Bill and Nick!!"
We responded:
"Thank you for the review. I’m glad we were able to get that taken care of for you. "
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Jeff Carcara

July 22, 2025

5  out of  5
rating by Jeff Carcara
"Worked with Nick, was super easy, saved me money. Recommend giving them a call if you're looking to shop your insurance."
We responded:
"Thank you for the review Jeff. I’m glad we were able to take care of you. "
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Jeff Potter

July 7, 2025

5  out of  5
rating by Jeff Potter
"Great communication & follow up to make the transition on insurance, car & home! Ask for Nick Maddox!!!"
We responded:
"Thank you for the review Jeff. I’m glad Nick was able to take care of your insurance needs. "
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Kelan Lohler

July 3, 2025

5  out of  5
rating by Kelan Lohler
"Had the pleasure of having Nick help me set up my renter’s insurance. Very quick and professional!"
We responded:
"Thank you for the review Kelan. I’m glad my team was able to take care of you quickly. "
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Molly Marriott

July 3, 2025

5  out of  5
rating by Molly Marriott
"Everyone is very quick to help out. Customer service is top notch! It truly is a great team that takes care of their clients. Nick specifically was very personable and informative with all my insurance needs."
We responded:
"Thank you Molly for the review. We appreciate taking care of your insurance needs."
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Noah Ryer play

June 26, 2025

5  out of  5
rating by Noah Ryer play
"Nick and Lexi are amazing. I needed to set up a business account for a quick vehicle purchase and get the insurance on a very very tight timeframe. They came through with flying colors. Not only that but they were both very courteous, engaging and efficient. If you need insurance with a great firm please use Bill Tait you'll be impressed."
We responded:
"Thank you for the review. I’m glad we were able to help you as quickly as we did. "
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Andrea Wakeland

June 20, 2025

5  out of  5
rating by Andrea Wakeland
"Easy to work with setting up insurance for my new home :)"
We responded:
"Thank you for the review. We strive to make setting up your insurance as easy as possible. "